3/13/2024 0 Comments Uninstall office 365 on a macI did and the apps worked perfectly on the new account. If you do not wish to keep your existing account, you can rename your test account to whatever you would like and use Office applications on it. If the problem no longer occurs on a new user account, contact Apple Support to troubleshoot your existing account. To determine if this is the case, you can log on as a new user or create a new user account, and then test an application. Sometimes, a user's specific information may be corrupted, therefore, you are not able to install, start, or use Microsoft Office for Mac applications such as Word for Mac, Excel for Mac, Entourage for Mac. If you don't have such a specific uninstall process on your Mac, you will. Double-click on its uninstall process, and follow the instruction to remove it. Click to open Microsoft Office 365, 2019's folder if you have it on your Mac. Click on Go on the top menu, and select Applications. I went to Microsoft troubleshooting and found a suggestion to test my user account with this explanation: Manual option remove the app and its files one by one. I have tried to activate my account but I keep on getting the message "Unrecognized error 0x80070057" and the apps won't activate. I have OS 10.11.6 running on a MBPro 15 (mid 2010), I recently "upgraded" from Office 2011 to Office 2016 but since then all my Microsoft Office Apps (Word, Excel, etc) are not allowing me to edit, nor save any work.
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